What information do we collect?

We collect information from you when you subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)

  • To improve our website

  • (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service

  • (your information helps us to more effectively respond to your customer service requests and support needs)

  • To administer a contest, promotion, survey or other site feature

  • To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we use cookies?

We do not use cookies.

This policy was last modified on Nov, 11 2020

Our contact details

Footage Farm Limited

10-11 Percy Street, London, W1T 1DN

+44 (0) 20 7631 3773

Info@footagefarm.com

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts, and characteristics (for example, name and contact details)
  • Company and project names
  • Purchase history

How we get personal information and why we have it

Most of the personal information we collect is provided to us directly by you.

We use the information that you have given us in order to:

  • Personalise your experience of our website via your profile
  •  Be able to contact you to market our services

Your information will not be shared with a third party.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is a legitimate business interest.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete the information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@footagefarm.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@footagefarm.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

This policy was last modified on Nov, 12 2020